Improvisation as an XD Skill

Does your project have the spark it needs?
Does your project have the spark it needs?

I used to coordinate a training program in User Centered Design. We would bring in expert trainers on a range of topics such as Jarod Spool on prototyping, Kate Gomoll on field studies. The first course in the series was on improv by Bob Orvis from ComedySportz.

Why improv? In order to create great designs and great products, people need to work as a team. Improvisation teaches people how to listen to each other and to build on each other’s ideas rather than force their own. In improv, people need to support each other.

One of the most important principles is “Yes And” which is great for brainstorming sessions.

Finally, you learn that every part is useful. It is hard to tell a story without using small words like “and”, “or”, and “the”. Which helps us remember that it isn’t just the one big idea that helps a product ship – it takes a lot of little things coming together.

If you are working on a team tasked with delivering great products and experiences, consider taking a day to learn improv together. You may be surprised at the results.

What is your story? Have you used improv at work? Share your thoughts by adding a comment.

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2 Responses

  1. […] to observe people, tell stories and brainstorm effectively. Add to that list the ability to improvise and the need for a mix of technical and creative skills. When we get well rounded people who can […]

  2. […] Make a cross-functional approach the core of your process. Use the best tools and techniques from all relevant disciplines; UX, CX, Service Design, Digital & Inbound Marketing, Customer Service, and more. Be highly collaborative. Apply ‘Yes, and…’ thinking from Improv. […]