I recently wrote about designing an experience being like ‘The Whole Show’ for a theater production. All of the elements must come together for someone to have the experience you are creating. I have been thinking about how you measure … Read More

David Sward provided a good description of the major facets of user experience http://ux-design.ning.com/profiles/blogs/what-do-we-mean-by-user (note: this external link is no longer functional).   The user experience includes Marketing & Awareness, Acquire & Install, Products or Services Use, Product Support, and Removal or … Read More